Accendo applies an interactive problem-solving approach that ensures you define the issues, agree to the scope of all initiatives and maintain ownership of the solution.   Accendo recognizes that each client has unique requirements, issues and business practices and tailors its approach accordingly.   Identify the issues Define scope of project Design the research Determine how to obtain data Gather the facts Interview customers, evaluate product range Analyze the data Apply quantitative and qualitative analysis Develop strategy Provide fact-based roadmap to achieve goals